info@fademd.com
This Privacy Policy (“Privacy Policy”) describes the data collection, use, sharing, and protection practices of Telemedicine Partners LLC (a Florida company) (doing business as “FadeMD,” “Company,” “we,” “us,” or “our”). This Privacy Policy applies to fademd.com, including any subdomains, affiliated websites, and mobile applications that link to this Privacy Policy (collectively, the “Website”), and any content, products, or services made available through the Website (collectively, the “Services”).
We use the words “you” and “your” to mean you, the reader, and other visitors to our Website and users of our Services. The Services are intended only for individuals 18 years of age or older.
By visiting the Website and requesting or using Services, you agree to this Privacy Policy as it may be updated from time to time. Changes are effective upon posting to the Website. Your continued use of the Website and/or Services after we post changes means you accept those changes.
This Privacy Policy is incorporated into and part of any Website Terms and Conditions or Terms of Use that govern your use of the Website.
The Website and Services are intended for users located in the United States.
FadeMD obtains information about you when you use our Services. Certain information is necessary for us to provide the Services. If you do not provide required information, or you request deletion of required information, you may not be able to access or use all or part of the Services.
We collect information directly from you in various ways, including:
Categories of information you may provide include:
Note: Healthcare providers you interact with through the Services may collect information directly from you and maintain records under their own privacy practices and legal obligations.
We and our service providers may automatically collect information about how you use the Website and Services, such as:
Cookies. You can control cookies through your browser settings. If you disable cookies, some features may not work properly.
Web beacons / pixels / SDKs. These tools may collect information about your interactions with the Website or emails (e.g., whether you opened an email or clicked a link).
If you interact with us through social media (e.g., comment, like, follow, message), we may receive information such as your public profile information and content you share with us.
We may receive information from third parties in connection with providing the Services, such as:
We use your information for the following business purposes:
We may conduct internal research and analytics to understand effectiveness and improve Services. Where we publish or share research insights, we aim to use aggregate and/or de-identified data.
We may send marketing communications by email, phone, or text message where permitted by law and consistent with your preferences/consents. You can opt out as described below.
We may create and use aggregate and/or de-identified information for any lawful purpose, including analytics, product improvement, and marketing, and may share it with third parties.
If you provide your phone number, you consent to receive communications from us, which may include:
Message and data rates may apply.
Opt-out of marketing texts: Reply “STOP” to the message thread.
Opt-out of marketing emails: Use the unsubscribe link in the email.
Important: Opting out of certain operational messages may affect your ability to use the Services (e.g., login verification or appointment reminders).
We may use third-party analytics tools (for example, website analytics services) to understand how users interact with our Website and Services.
We may also use advertising technologies that collect information via cookies and similar tools to:
You can control many of these technologies through cookie settings, browser/device controls, and industry opt-out tools (where available).
Some browsers offer “Do Not Track” signals and similar mechanisms. We may not respond to all such signals. Where required by applicable law, we will treat recognized opt-out preference signals (such as Global Privacy Control) as a request to opt out of certain targeted advertising or “sale/share” of personal information.
We may share information as follows:
We may share information with healthcare providers to facilitate scheduling, administrative coordination, and delivery of Services.
We may share information with vendors who perform services on our behalf, such as:
We may share information with our affiliates and related entities for operational, security, and service delivery purposes.
We may disclose information if we believe it is reasonably necessary to:
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
If you post information in public areas (if any are offered), that information may be visible to others and searchable. Please use caution.
We may share aggregate or de-identified information with third parties.
The Website or our communications may link to third-party websites and services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies.
We maintain a security program with administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
If we become aware of a security incident involving your information, we will take reasonable steps consistent with applicable law and our contractual obligations.
We retain personal information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and for other legitimate business purposes. Retention periods vary based on the type of information and applicable requirements.
Depending on your state of residence, you may have rights regarding your personal information, which may include:
How to submit a request: Email us at info@fademd.com with the subject line “Privacy Request”. We may need to verify your identity before fulfilling certain requests.
Authorized agents: Where permitted, you may use an authorized agent to submit requests on your behalf, subject to verification.
Non-discrimination: We will not discriminate against you for exercising applicable privacy rights.
Important note on health-related information: Some state laws provide additional requirements for “consumer health data.” Where applicable, we will follow those requirements, including obtaining consent/authorization when required.
The Website and Services are not intended for individuals under 18. We do not knowingly collect personal information from individuals under 18. If we learn that we collected personal information from someone under 18, we will take steps to delete it.
We control and operate the Website and Services from the United States. If you access the Website from outside the U.S., you understand that your information may be processed and stored in the U.S. and other jurisdictions where we and our vendors operate.
We may update this Privacy Policy from time to time. The updated version will be posted on the Website with a revised Effective Date/Last Updated date.
Telemedicine Partners LLC (d/b/a FadeMD)
936 SW 1st Ave #437
Miami, Florida 33130
Email: info@fademd.com
